Clear terms.
Good voyages.

Booking and payment

Bookings are confirmed after full payment in Thai baht. Prices shown include listed taxes, National Park fees and insurance. A 4% processing fee, rounded to the nearest baht, is added to the booking subtotal at checkout. Bamboo Sunset Cruise Co. Ltd. may contact the lead guest using the booking details provided.

Cancellation and rescheduling

Free cancellation and rescheduling are available until 24 hours before departure. If Bamboo Sunset Cruise cancels because of weather or sea conditions, guests receive a full refund or may transfer to another available date.

Minimum departure

Each departure requires at least eight guests. If the minimum is not reached, guests may transfer to another available date or receive a full refund.

Meeting point and check-in

All guests must meet at Bamboo Beach Club in Ao Nang before 1:00 PM. The boat departs at 1:00 PM sharp and cannot wait for late arrivals. Guests who miss departure will need to rebook for another available sailing; missed departures are non-refundable.

Admission and seating

Regular admission is one passenger per unit. VIP sofa admission reserves one sofa for one to four occupants. Alcoholic drinks are sold separately on board.

Safety

Guests must follow crew safety instructions and disclose relevant dietary needs or medical considerations. Water activities depend on weather, tides and the captain’s safety assessment.

Privacy

Lead guest details are collected to administer bookings, payments and trip communications. Information is not collected for newsletter marketing. Payment details are processed securely by Stripe and are not stored by Bamboo Sunset Cruise.